
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls on this role at any stage.
Four roles open at a time, each one confirmed with the employer and written down properly. Read the page, message our HR team, start the same week.

Every role is arranged through our HR team on WhatsApp. Message us to hold a place before it is taken.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls on this role at any stage.

Move order and customer details into ready-made online sheets at your own pace. Every batch arrives with a checklist and nothing has to be finished to the minute.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. Suits anyone whose daytime is already spoken for.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Entirely checklist driven.

JobPassage is a small placement team in Mildura. We carry four roles at a time because four is what we can properly check, and we speak to the employer behind each one before it goes up. Filled roles come off the same day.
A short form asking your area and the hours you can genuinely cover.
Our HR team replies with the roles that match what you sent.
A friendly conversation to confirm the role and set a start date.
Training runs online and most people start in the same week.
Hours log as you work and are paid on the employer's normal cycle.
The daily range was on the page before I applied. That is why I bothered writing in.
Records work is quiet and I do it in two blocks. Nobody has questioned the hours I picked.
Messaged Monday, chat Tuesday, first shift the same week. Nothing to chase up.
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
Send my detailsNo. Every role here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a role is explained before you agree to start.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@jobpassage.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
JobPassage is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.